Frequently Asked Questions – MALABIS.in
We accept a wide range of secure payment options to make your shopping easy and safe. You can pay using:
✔ Credit/Debit Cards (Visa, MasterCard, RuPay, etc.)
✔ UPI (Google Pay, PhonePe, BHIM, etc.)
✔ Net Banking (All major banks)
✔ Mobile Wallets (Paytm, Amazon Pay, etc.)
You'll see all available options clearly at checkout.
Chikankari is a delicate hand embroidery that needs gentle care.
To preserve its elegance:
✔ Hand wash in cold water or dry clean only
✔ Avoid machine washing
✔ Do not iron directly over embroidery or mirror work
✔ Store in a cool, dry place away from direct sunlight
We’ve got you covered with a detailed size chart available on every product page.
Simply match your body measurements with our chart for the best fit.
If you’re unsure, we recommend ordering one size up for a relaxed Chikankari fit.
We usually dispatch orders within 2–3 working days after order confirmation.
Delivery time is typically 6–10 working days, depending on your location.
(Delays may occur due to high demand, holidays, or unforeseen conditions.)
Yes! 🎉 We regularly run special offers, discounts, and exclusive deals for our community.
To never miss an update:
Subscribe to our Newsletter
Follow us on Instagram @malabisindia for latest promos & launches!
Yes, you can cancel your order within 24 hours of placing it.
After that, we might not be able to cancel due to our quick dispatch process.
Just email us or send a WhatsApp message to our support team with your Order ID.
To make any changes in your order details (size, phone number, delivery address), please contact us as soon as possible at:
📩 teammalabis@gmail.com
📲 WhatsApp: +91-7991487826
Use the subject: "Order Number + Change Request"
(Changes can only be made before the order is shipped.)
We offer a hassle-free 3-day return & exchange policy from the date of delivery.
Your item must be unused, in its original packaging, and meet our return conditions.
Visit our Returns & Exchange Page for full details and step-by-step instructions.
Once your order is shipped, you’ll receive a tracking link via email.
You can also track your order anytime by logging into your account and visiting the Order Tracking page.
We work with trusted and reliable logistics partners including Shiprocket and other leading 3rd-party courier services to ensure safe and timely delivery across India.
Yes, we do!
To place an international order, please message us directly on WhatsApp at:
📲 +91-7991487826
We’ll guide you with personalized support and shipping details.
We’re here to help!
Reach out to us anytime via:
📩 Email: teammalabis@gmail.com
📲 WhatsApp: +91-7991487826
📸 Instagram DM: @malabisindia
We aim to respond within 24 hours (Mon–Sat, 11AM to 8PM).